Terms of Use

Privacy Policy

At Elite Custom Made Furniture, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your information. By using our website and services, you consent to the practices described in this policy.

Information We Collect

We receive, collect, and store various types of information from you, including:

Personal Information:
When you interact with our website or services, we may collect personal information such as your name, address, email address, and payment details (including credit card information).

Login Information:
We collect login credentials (email address and password) to facilitate secure access to your account.

Usage Data:
We use software tools to measure and collect session information, including page response times, page interaction information, and browsing methods. We may also collect information about your purchase history.

We may collect information from your communications with us, including comments, feedback, product reviews, recommendations, and personal profiles.

How We Use Your Information

We collect and use your information for the following purposes:

Service Provision:
To provide and operate the services you request from us.

Customer Support:
To offer ongoing customer assistance and technical support.

To contact you with important service-related notices, updates, and promotional messages.

Data Analysis:
To create aggregated statistical data and other non-personal information that helps us improve our services.

Legal Compliance:
To comply with applicable laws and regulations.

Third-Party Services

Our website is hosted on the Flywheel platform, which provides us with the online platform to sell our products and services. Your data may be stored on Flywheel secure servers, databases, and applications behind a firewall. Additionally, all direct payment gateways offered by Flywheel adhere to PCI-DSS standards, ensuring the secure handling of credit card information.

Contacting You

We may contact you for various reasons, including account notifications, resolving disputes, collecting fees, conducting surveys, sending updates about our company, and enforcing our User Agreement and applicable laws. We may reach out via email, telephone, text messages, or postal mail.

Opting Out

If you no longer wish for us to process your data or contact you, please contact us at elitecustommadefurn@yahoo.com or send mail to:

Elite Custom Made Furniture
145 Jardin Drive
Vaughan – ON – L4K 1X7

Your privacy is important to us, and we are committed to safeguarding your information. For any questions or concerns about our Privacy Policy, please don’t hesitate to contact us.

This Privacy Policy is subject to change, and any updates will be posted on our website.